Congratulations on becoming a MyoLift™ microcurrent device owner! We know this is a big step in your wellness and aesthetics business, so we have designed this support portal to ensure you have access to all the information you need. In addition to the information on this page, we encourage you to join our exclusive closed Facebook community for in-depth and ongoing education for your MyoLift. If your questions or concerns are not answered in this page, please contact 7E Wellness Headquarters by email at firstname.lastname@example.org or by phone at (888) 412-3160
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The MyoLift is warranted to the original consumer for a period of two years from the original purchase date. When you register your device online, you will get another year free on your warranty. The devices are warranted against defective materials or workmanship. This warranty is null and void if the product has been damaged by accident, misuse, neglect, improper service, or repaired by unauthorized personnel. This warranty does not extend to any devices that have been altered or modified, dropped, or to damage of products or parts that have had the serial number removed, altered, defaced, or rendered illegible. The warranty does not cover normal wear and tear or replacement of adapter, elastic, electrical cord, applicators and other accessories. For in-service warranty service for a product covered under the warranty period, no charge is made for service and return postage. Please return the product insured, packed with sufficient protection, postage insurance, prepaid to the address. Customer’s duty/brokerage fee, if any, must be paid by the consumer.
OUT OF WARRANTY SERVICE
Charges will be rendered for repairs made to the product after the expiration of the two (2) year warranty on the MyoLift. We cannot assume responsibility for loss or damage during shipping. For your protection, please pack the product properly and insure it with the shipping company. Please send a copy of your sales receipt or other proof of purchase to determine warranty status. COD shipments will not be accepted.
Please call Customer Support at 888-412-3169 to get a quote for charges.