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Accessing your MyoLift™ Online Portal

May 12, 2020

Accessing your MyoLift™ Online Portal | 7E Wellness

One of the best resources available to 7E MyoLift™ owners is your unique access to an online support portal for your True Microcurrent device. 7E Wellness designed customer support portals for each MyoLift™ device to help enhance the customer experience long after the time of purchase.

Whether you purchased MyoLift™ Mini, 600 or MD, you have exclusive access to digital user manuals, training videos, marketing materials, and more! So let's talk about how to create your account and access your online portal.

Step 1: Creating your Account

how to access your myolift customer support portal

Chances are, you already have an account created with 7E! At the time of your device purchase, our system automatically creates an account with portal access. You'll want to go to our website, www.7ewellness.com, and at the top right-hand side of the page, click the icon that looks like person. At that point you can either enter the information you used to place you original order, or click "Sign Up" to create a new account and login.

create or access your myolift customer support portal

 

Step 2: Navigate to "Education"

accessing educational tools with 7ewellness

Once you are logged in, you will see some of your account information like orders that you have placed, details of your contact information, and finally education! Click "Education" to open up customer support portals for the various MyoLift™ devices.

At this point, you will click the corresponding training portal for the device you purchased! Please note, if you have not purchased one of the devices, you will not be able to access that portal (example: if you have purchased MyoLift™ 600, you will not be able to access the MyoLift™ MD portal).

If you believe you are locked out of your device's customer support portal, please call our representatives at 1 (888) 412-3160 for assistance and access help.

 

Step 3: Navigating Your Portal

example of training materials in customer support portals of myolift

Now that you have access to your portal, you should see a few drop-down options for different support materials. The drop-down options and content available will be different depending on the device portal (Mini, 600 or MD) that you have access to, but generally includes Training Materials like User Manuals and videos, Quick Reference How-To steps for Accessories, Marketing Materials for Social Media, Support Materials like microcurrent research and training opportunities with 7E and Warranty Information.

We hope this blog post helped connect you with high quality resources to better understand your MyoLift™ True Microcurrent device. If you think any additional information should be added to your support portal, let us know in the comments!


4 Responses

Blyssey @7eWellness
Blyssey @7eWellness

October 04, 2021

Hi Katherine! The Conductive Masks are one time use per client if touching direct skin. If used on top of a sheet mask or another barrier where no skin is made contact with, you can reuse on multiple clients if you wish.

Katherine Renzi
Katherine Renzi

October 04, 2021

Hello. I have purchased the Myolift QT™ . Very excited. How do you clean the eye, forhead and mouth mask? Is it a one time use for each client or can we sanatize? IF we can sanatize..what do we use?

Jessie Strazzeri
Jessie Strazzeri

May 26, 2020

Hi Lana,

Please call our office during regular business hours to chat with a representative about this inquiry. Thank you!

lana Goldstein fuerst
lana Goldstein fuerst

May 26, 2020

The representative I was speaking to was supposed to phone me after a call she needed to be on but never did. I want to buy the 600 instead of the mini. How can I quickly do that? The mini is still in the box. I would like all the extras including the gloves and then take a class for the 600. I enrolled in the mini but I’m trying to get this tight

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